The two-day conference cum exhibition is poised to create a conference that will combine technology, people and process along with it focussing on managerial and human resource topics. This conference will allow attendees to customise their learning through a choice of tracks. The sessions would be offering the delegates a forum to discuss and overcome specific call centre challenges.
The exhibition and conference is a platform to cover all key aspects of call centre function, therefore the objective is to target all key players within service providers, end customers, infrastructure provider, call centre software companies, equipment suppliers, quality consultants, HR consultants, fund managers, government agencies and international buyers.
CCDC India is an opportunity for professionals to learn and gain from the experience of peers and think tanks. Multi-track sessions are designed as such keeping in mind the distinct needs of different function of call centre operations and delivery management; therefore line managers, middle level managers, functional heads and business heads will get valued information to their individual process and delivery requirements.
Plantronics has been confirmed as a sponsor to CCDCI 08. |
